Category Archives: Troubleshooting

Ghosts in the network

It all started with an e-mail from a co-worker on a recent Saturday afternoon, shortly after we finished performing Windows updates on all of our servers. It read something like this:

 “Syslog server’s C: drive ran out of space so I created an additional drive with 20GB of space and moved all of the logs to it.”

Now I’ve only been with this new company for 4 months now, but one of the first things I did when I began learning the network was to take a look at our syslog server to see how it was configured and for baselining how many logs in an hour and day were normal for our network. So when I saw that the drive ran out of space with the amount of syslogs normally generated per day, it immediately raised an alarm.

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Printer Nightmares

Ever watched the TV show Kitchen Nightmares featuring the chef, Gordon Ramsey? One of the best chefs in the world visited struggling restaurants for a week in an attempt to get them back on the right track. Overwhelmed by the sheer negligence of the restaurant owners, Gordon struggles to stay a couple of days let alone an entire week. Eventually, a breakthrough occurs and he’s able to just grin and bare it enough to get through the week just like many of us do regularly. Sound like a good show? I think I’ve got a better idea! Continue reading